Terms and Conditions (“Terms”)
Last updated: 1/22/2017
Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the Lifesprk Spark Member App (the “Service”) operated by Lifesprk (“us”, “we”, or “our”).
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
We are offering you this app to use for your own personal use without cost, but you should be aware that you cannot send it on to anyone else, and you’re not allowed to copy, or modify the app, any part of the app, or our trademarks in any way. You’re not allowed to attempt to extract the source code of the app, and you also shouldn’t try to translate the app into other languages, or make derivative versions. The app itself, and all the trade marks, copyright, database rights and other intellectual property rights related to it, still belong to Lifesprk.
Lifesprk is committed to ensuring that the app is as useful and efficient as possible. For that reason, we reserve the right to make changes to the app or to charge for its services, at any time and for any reason.
The Lifesprk Spark Member app stores and processes personal data that you have provided to us so that you can requests shifts and see scheduled shifts as well as communicate with your or your loved one’s care team. It’s your responsibility to keep your phone and access to the app secure. We therefore prohibit the installation on a phone that you jailbreak or root, which is the process of removing software restrictions and limitations imposed by the official operating system of your device. It could make your phone vulnerable to malware/viruses/malicious programs, compromise your phone’s security features and it could mean that the app won’t work properly or at all.
You should be aware that there are certain things that Lifesprk will not take responsibility for. Network connection can be Wi-Fi, or provided by your mobile network provider, but Lifesprk cannot take responsibility for the app not working at full functionality if you don’t have access to Wi-Fi, and you don’t have any of your data allowance left. The app is also not a replacement for your responsibilities as an client of Lifesprk which include but are not limited to, HIPAA data protection, proper cancellation notice, and paying bills in accordance with your service agreement.
If you’re using the app outside of an area with Wi-Fi, you should remember that your terms of agreement with your mobile network provider will still apply. As a result, you may be charged by your mobile provider for the cost of data for the duration of the connection while accessing the app, or other third party charges. In using the app, you’re accepting responsibility for any such charges, including roaming data charges if you use the app outside of your home territory (i.e. region or country) without turning off data roaming. If you are not the bill payer for the device on which you’re using the app, please be aware that we assume that you have received permission from the bill payer for using the app.
At some point we may wish to update the app. The app is currently available on Android and iOS – the requirements for both systems (and for any additional systems we decide to extend the availability of the app to) may change, and you’ll need to download the updates if you want to keep using the app. Lifesprk does not promise that it will always update the app so that it is relevant to you and/or works with the iOS/Android version that you have installed on your device. However, you promise to always accept updates to the application when offered to you. We may also wish to stop providing the app, and may terminate use of it at any time without giving notice of termination to you. Unless we tell you otherwise, upon any termination, (a) the rights and licenses granted to you in these terms will end; (b) you must stop using the app, and (if needed) delete it from your device.